Guides
Every figure on this page was read on a public source. Each one has a source link and a year. Numbers we could not verify are left out.
A figure stays here only when we could open a public page and read the number on it. Forecasts are labeled as forecasts. One company reporting its own revenue is not the size of the market. Do not add these lines into a single total.
Gartner publishes a forecast of what end users spend on public cloud services. Cloud application services are the line it labels as SaaS. The amounts below are that forecast, not a later audited total.
Gartner forecast worldwide end-user spending on public cloud services at $723.4 billion in 2025, up from $595.7 billion in 2024, and said the market would achieve 21.5% growth in 2025.
Gartner press release, 19 November 2024 Published 2024. Forecast years 2024 and 2025.
In the same forecast table, Cloud Application Services (SaaS) are 299,071 million U.S. dollars for 2025, up 19.2% from 250,804 million U.S. dollars in 2024.
Gartner press release, 19 November 2024 Published 2024. Forecast years 2024 and 2025.
Gartner predicts that 90% of organizations will adopt a hybrid cloud approach through 2027.
Gartner press release, 19 November 2024 Published 2024. Prediction through 2027.
These are reported results for two companies whose products appear in our CRM and work categories. Microsoft Cloud, as Microsoft defines it, includes application subscriptions and infrastructure services such as Azure. It is wider than SaaS. Salesforce subscription and support revenue is the part of its business that is closest to a SaaS subscription.
Microsoft reported Microsoft Cloud revenue of $168.9 billion in fiscal year 2025, $137.7 billion in fiscal year 2024, and $111.6 billion in fiscal year 2023. Microsoft defines that total as Microsoft 365 Commercial cloud, Azure and other cloud services, the commercial portion of LinkedIn, and Dynamics 365.
Microsoft 2025 Annual Report Fiscal years 2023, 2024, and 2025. Year ended 30 June 2025.
Salesforce reported total revenue of $41,525 million for the fiscal year ended 31 January 2026, of which subscription and support was $39,388 million, or 95% of revenue.
Salesforce exhibit 99.1, filed with the SEC Fiscal year 2026. Results announced 25 February 2026.
They do not say which chat, CRM, or work tool fits a hospitality crew, a shop, or a desk team. A market forecast and a vendor income statement answer a different question from a company profile. Use the comparisons and the quiz for that.